I was in for an airbag recall. Check in was quick and easy. Was told it might take an hour and a half so I chose to wait - it was done in less than an hour. Waiting room was clean and tidy.
We've never once had an issue with this service department. They have always been consistently helpful and reliable. They're always remarkably friendly and get the job done correctly and on time. A particular mention for one employee, Josh; he is fantastic to work with and we are always pleased with his customer service!
Very good experience.
Very friendly staff. Wait time was acceptable. Detailed info on what would happen if my car did not pass inspection which was Very much appreciated.
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Think of it as an automotive concierge service.
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Upfront Price
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Negotiation Free
Walk right in and get our fair upfront price.
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Return & Exchange
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Customer Testimonials
See what people are saying about us
I was in for an airbag recall. Check in was quick and easy. Was told it might take an hour and a half so I chose to wait - it was done in less than an hour. Waiting room was clean and tidy.
We've never once had an issue with this service department. They have always been consistently helpful and reliable. They're always remarkably friendly and get the job done correctly and on time. A particular mention for one employee, Josh; he is fantastic to work with and we are always pleased with his customer service!
Very good experience.
Very friendly staff. Wait time was acceptable. Detailed info on what would happen if my car did not pass inspection which was Very much appreciated.
Walser Mazda should be very proud to have an employee like Josh front and center at their service desk! He is very friendly, knowledgeable, and efficient! He is always patient and speaks very clearly when explaining the diagnosis! Josh gets a 5 star all the way - as a whole I gave a 4 star because their appointment line agents could use a little coaching.
The dealership is great and responds to concerns immediately.. their detailers leave something to be desired however and the smell of the interior protection detracts immensely from that new car smell.. it stinks and one of the two, either the detail dept or the people who picked up my car for the rust proofing dented a brand new vehicle and no one wants to claim responsibility.
It was great. Really friendly people. Comfortable waiting area. Work was done quickly. They were very clear about next steps. I appreciated that. Would highly recommend!
I had two recalls needing attention and a problem with my shifter. Walser was able to get me in right away, repaired the car promptly and had me back on the road in no time. Joshua was very helpful and kept me in the loop on the progress of my repairs.
The Service time worked very hard to ensure my experience and resulting outcome were superior. I was greeted and my service appointment was handled in a professional manner.
Welcome to Walser Mazda
Fifty years in the Twin Cities
Walser Mazda draws in customers new and old the natural way: with top-quality automobiles, a sales experience focused squarely on the customer’s needs, and a little ol’-fashioned common sense.
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14720 Buck Hill Rd • Burnsville, MN 55306
Get DirectionsToday's Hours:
Open Today! Sales: 8:30am-8pm
Open Today! Service: 7am-7pm
Open Today! Parts: 7am-7pm
Walser Mazda
Phone: 952-388-2244
http://maps.google.com/?q=14720%20Buck%20Hill%20Rd%2C%20%2C%20Burnsville%2C%20MN%2055306